FAQ

1. What materials are used in your jewelry?

Material details are listed on each product page and may include various metals, finishes, or stones. Please review individual listings carefully before purchasing.

2. Are your pieces hypoallergenic?

Some items may be suitable for sensitive skin; however, sensitivity varies by individual. We recommend reviewing material descriptions before ordering.

3. How do I determine my ring size?

We suggest using a professional sizing guide or consulting a local jeweler to confirm accurate measurements prior to purchase.

4. Can I modify or cancel my order?

Orders may be modified within 12 hours of placement. Once processing begins, changes cannot be guaranteed.

5. Do you offer custom designs?

Custom or personalized items, if offered, will be clearly indicated on product pages.

6. What if my item arrives damaged?

Please contact us within 7 days of delivery with clear photos of the product and packaging so we can review the issue.

7. How should I care for my jewelry?

To maintain longevity, avoid exposure to moisture, chemicals, and abrasive surfaces. Store items separately in a dry environment when not in use.